Questions Families Ask Most
Choosing the right residential care community is an important decision, and we want you to feel informed every step of the way. Below, you’ll find answers to common questions about our care, pricing, daily life, and what residents and families can expect at North Star Residences.
Boutique living offers a smaller, more personal alternative to a large campus-style community. At North Star, our home includes just 13 private suites, allowing residents to enjoy privacy, familiar surroundings, personalized support, chef-prepared meals, activities, and a close-knit environment where our team has the opportunity to truly know each resident.
Private suites at New Hope generally start around $8,500 per month. Final pricing is based on each resident’s individual needs and care assessment. We are happy to explain current pricing, availability, and what is included before you schedule a tour or make a decision.
New Hope’s monthly fee is designed to cover many of the services residents need for comfortable daily living. Depending on the resident’s individual needs, this may include a private suite and bathroom, 24-hour support, chef-prepared meals, medication management, housekeeping and laundry, activities, CarePredict technology, and access to comfortable indoor and outdoor spaces.
We will review exactly what is included with your family before move-in.
Boutique living is generally paid for privately using personal income, retirement savings, proceeds from the sale of a home, long-term care insurance, or assistance from family members. Some veterans and surviving spouses may also qualify for certain VA benefits.
Because every family’s situation is different, we encourage you to speak with your financial or benefits professional about the options available to you.
Medicare generally does not pay for the monthly cost of boutique living. Medicare may continue to cover qualifying medical services, physician visits, therapy, hospice services, or other eligible healthcare expenses separately.
Families should speak directly with Medicare or their insurance provider to understand their individual coverage.
Support is personalized to each resident’s needs and may include assistance with daily routines, personal care, mobility, medications, meals, housekeeping, laundry, activities, and other everyday needs.
Our small 13-suite setting allows the team to provide a more personal approach while helping residents maintain as much independence as possible.
Our average caregiver-to-resident ratio is approximately 1 caregiver for every 4 residents, although staffing may vary depending on the time of day and residents’ individual needs.
Yes. Support is available 24 hours a day so residents have access to assistance when they need it, including overnight.
The level of support each resident receives is based on their individual needs and care assessment.
Yes. Medication management is available for residents who need assistance maintaining their prescribed medication routine.
Our team works with residents, families, and healthcare providers as appropriate to help medications be handled consistently and safely.
Residents may be able to receive services from an outside hospice provider while living at New Hope.
The New Hope team and hospice provider can coordinate when appropriate so the resident can receive comfort-focused services while remaining in a familiar environment.
Because every situation is different, we recommend speaking with our team about your loved one’s current needs before making a decision.
Yes. Medication management is available for residents who need assistance maintaining their prescribed medication routine.
Our team works with residents, families, and healthcare providers as appropriate to help medications be handled consistently and safely.
Residents enjoy chef-prepared meals designed to make dining both enjoyable and convenient.
Individual preferences and dietary needs can be considered when meals are planned, and snacks are available throughout the day.
Meals are also an opportunity for residents to relax, socialize, and enjoy familiar routines together.
Residents have opportunities to enjoy activities based on their interests and abilities, including games, creative programs, social activities, music, time outdoors, seasonal events, and other engaging experiences.
Participation is always encouraged, but residents can also choose quiet time or spend the day at their own pace.
Yes. We encourage residents and families to personalize the suite with familiar furniture, photographs, bedding, artwork, and meaningful belongings whenever possible.
Before move-in, our team can help you understand what is already provided, what will fit comfortably, and what items are appropriate to bring
Moving into a new home is a significant transition, and we want residents and families to feel supported throughout the process.
Our team can help answer questions about what to bring, preparing the suite, care needs, medications, paperwork, and what to expect during the first days at New Hope.
We also encourage families to personalize the suite with familiar belongings so the new space begins to feel like home.
North Star uses a combination of personal attention, accessible features, emergency alert systems, security measures, and CarePredict technology to help support resident safety.
CarePredict provides additional insights and alerts that can help our team stay aware of changes in residents’ routines and needs.
Technology supports our team’s personal care and attention rather than replacing it.
Still have questions?
Our team is happy to talk through care needs, pricing, availability, and what daily life at North Star looks like.